by Craig Simmers | Jul 17, 2018 | Account Acquisition
Over the last 18 years of working with community banking institutions, we have not experienced a better market to drive low-cost core deposits than we have today. Yet, it is surprising to me how few are taking advantage of this opportunity. There are numerous factors...
by Craig Simmers | Apr 17, 2018 | Stellar Insights Introductions
Let me start by wishing everyone a Happy & Prosperous 2018. This edition of Stellar Insights focuses on the trends and opportunities we have seen while servicing our client base. We touch on a varied list of issues that have become very topical in recent months....
by Craig Simmers | Apr 17, 2018 | Account Acquisition
In previous editions of Stellar Insights, we chronicled the pitfalls and opportunities of customer attrition. One area that most institutions tend to ignore (that is both a contributor to attrition and a selling opportunity) is targeting current clients for mortgage...
by Craig Simmers | Oct 17, 2017 | Stellar Insights Introductions
I’m particularly excited about this edition because it features two guest contributors, both current clients of ours. When we requested their input, we were asked, “Am I supposed to say something nice about Stellar?” As you will see by the content of...
by Craig Simmers | Oct 17, 2017 | Attrition
How to Manage Your Opportunity to Reduce Controllable Attrition Rates In an earlier edition of Stellar Insights, I discussed at length the effects of attrition on growing retail market share. One issue I addressed was the importance of identifying product-specific...